- Check-in time is 2 pm Check-out time is 12 noon.
- As per the Government of India’s security regulations, it is mandatory for all guests to show an identity proof (passport for foreigners) at the time of check-in. Please do ensure that you carry this with you.
- For weddings & other large functions, 80% of the approximate total billing is to be paid 40 days in advance in order to confirm the booking.
- Personal food and beverages are strictly not permitted on the hotel premises.
- Hookahs and personal music/speaker systems are not allowed in the hotel.
- Pet Policy: Dogs and cats (under 45 kg, house-trained, and with valid vaccinations) are welcome only in Oldenburg & Elemphant rooms. A cleaning and service fee of Rs. 3000 per stay will apply to ensure proper removal of pet dander and hair for the comfort of future guests, along with a refundable ?1500 security deposit at check-in. Additional charges may apply for any extensive cleaning or damages. Guests must inform our reservations team at the time of booking if they plan to bring a pet. In the absence of prior information, the General Manager reserves the right to allow or deny entry at check-in. For the comfort and safety of all guests, pets are not allowed in public areas of the property.
- Lockers for your valuables are available in each guest room. The hotel shall not be responsible for any loss of or damage to your personal belongings.
- In case any damage is done to the hotel property by guests during their stay, it will be the sole accountability of the guest that made the booking and Neemrana Hotels will levy damage charges as deemed fit.
- The properties can be chartered for an exclusive wedding/celebrations or any other event @ Rs. 2,50,000 in addition to the room costs.
- Area blocking charges for exclusive lunches or dinners is between Rs. 20,000/- and Rs.50,000/-.
- Conference equipment is provided as per actual costs, on prior notice.
- Breakfast and evening tea are included in the room rent.
- Breakfast is served from 8 to 10 a.m., lunch from 12:30 to 3:00 p.m. and dinner from 8 to 10 p.m.
- There are special charges for weekends, Christmas, and New year. Please do contact our Sales Offices for further information.
- Rates for fashion photography and filming are available on request.
- All prices mentioned regarding rooms, meals, services and other facilities are exclusive of taxes. CGST and SGST rates as per the GST Act and GST Rules & Regulations will be levied on the corresponding services availed at the properties. All taxes are subject to change as per the Government regulations from time to time.