Rules and Regulations

Check-in time is 2 pm Check-out time is 12 noon.  
  • As per the Government of India’s security regulations, it is mandatory for all guests to show an identity proof (passport for foreigners) at the time of check-in. Please do ensure that you carry this with you. 
  • For weddings & other large functions, 80% of the approximate total billing is to be paid 40 days in advance in order to confirm the booking.
  • Outside alcohol and eatables are not allowed in the hotel.
  • Hookahs and personal music/speaker systems are not allowed in the hotel.
  • Pet Policy: Dogs and cats are allowed in only Mohini Mahal. Pets (only cats and dogs) that have been house-broken, have a valid vaccination check and may not exceed more than 45 kgs are welcome to the properties! The hotel will charge INR 3000 for cleaning and service fee per stay for guests with pets to ensure proper removal of dander and pet hair for our future guests. A refundable 1500 INR security fee is to be deposited at the time of check-in for any damages that may be incurred (additional fees could apply for any extensive cleaning.) Guests need to inform our reservations team about bringing their pet along at the time of reservation. In case the information is not given in advance, the General Manager of the property has the sole discretion to allow/disallow the pet at the time of check-in.
  • Lockers for your valuables are available in each guest room. The hotel shall not be responsible for any loss of or damage to your personal belongings.
  • In case any damage is done to the hotel property by guests during their stay, it will be the sole accountability of the guest that made the booking and Neemrana Hotels will levy damage charges as deemed fit.
  • The properties can be chartered for an exclusive wedding/celebrations or any other event @ Rs. 3,50,000 in addition to the room costs.
  • Area blocking charges for exclusive lunches or dinners is between Rs. 20,000/- and Rs.50,000/-. 
  • Conference equipment is provided as per actual costs, on prior notice.
  • Bed tea, Breakfast and evening tea are included in the room rent.
  • Breakfast is served from 8 to 10 a.m., lunch from 12:30 to 3:00 p.m. and dinner from 8  to 10 p.m.
  • Extra bed cost is Rs. 1200/- per person and it is inclusive of breakfast.
  • There are special charges for weekends, Christmas, and New year. Please do contact our Sales Offices for further information.
  • Rates for fashion photography and filming are available on request.
  • All prices mentioned regarding rooms, meals, services and other facilities are exclusive of taxes. CGST and SGST rates as per the GST Act and GST Rules & Regulations will be levied on the corresponding services availed at the properties. All taxes are subject to change as per the Government regulations from time to time.
  • Kindly note that there is a temple located within the premises. Guests are requested to dress appropriately whilst visiting the temple and offering prayers to the deity. The hotel management reserves the right to refuse entry/participation in the puja in case guests are dressed in half pants, bermudas, shorts, mini-skirts, short dresses, and night suits. This is applicable for various events and pujas too that take place during the year. Kindly respect the sanctity of our cultural heritage and traditions.